Landia Pty Ltd (Landia) is committed to providing quality services and this policy outlines our ongoing obligations to you in respect of how we manage your personal information. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information.
What is Personal Information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This personal information is obtained in many ways, including interviews, correspondence, business cards, by telephone and facsimile, by email, via our website (www.landia.com.au), from your website, from media and publications, from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your personal information for the primary purpose of contacting and communicating with you, providing our services to you, internal record keeping and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Use of Website
Our website is professionally hosted and operates in a secure environment. You should however be aware that there is always an inherent risk in transmitting your personal information via the internet.
As is very common for companies, we use cookies on our website. Cookies are pieces of information that a website transfers to your computer for record keeping purposes. The information collected may be used by Landia to improve your experience on our website. If you visit an area of the website to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. We may also use trusted third party services that track this information on our behalf. You can usually modify your browser settings to warn you each time a cookie is sent or to not accept cookies, but this may limit your ability to use the website properly.
Any personal information that you submit to us using our website or in an e-mail will only be used in accordance with this privacy policy.
Third Parties
Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your personal information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information in a secure manner.
Access to your Personal Information
You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
Landia will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your personal information.
In order to protect your personal information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us.